Here are answers to frequently asked questions in our daily support work.
COMPANY GIBBON Webshop
- Who is behind GIBBON Webshop?
- Click here for company details
- Click here for the terms and conditions
- Click here for the cancellation policy
CONSULTATION & SUPPORT
- What is the exact process of an order at GIBBON Webshop?
- How can I subsequently change my order?
- Is there a minimum order?
- Can items also be ordered that are not part of the regular product range?
- How do I pay for my purchase?
- Can I change the selected payment method afterwards?
- Is payment in instalments or a deposit possible?
SHIPPING & TRANSPORT
- What are the shipping costs?
- Is shipping insured?
- Which shipping company is responsible for transport?
- How long does shipping usually take?
- Can I determine the delivery date and the delivery time?
- What options do I have if I do not want the product after all?
- What is the process for returning a product?
- How do I return my item?
- How long is the warranty period?
- How does a warranty expire?
- Can I return CDs, DVDs, and Blu-rays?